Privacy Policy.
ICON JETSET respects your privacy and is committed to protecting personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).
1. Introduction
This Privacy Policy describes how ICON JETSET collects, uses, discloses and safeguards personal information obtained through this website, electronic communications and the provision of private aviation brokerage services. By accessing this website or submitting a request, you acknowledge the practices described in this Policy.
We recognise the sensitive nature of private aviation travel and handle every data interaction with the utmost discretion and professionalism expected by our clientele.
2. Data Controller
ICON JETSET, c/o Easy To Live GmbH, Fabrikweg 2, 8306 Brüttisellen, Switzerland, acts as the data controller for personal information processed in connection with its services. Enquiries relating to data protection may be addressed to info@iconjetset.com.
All data processing activities are managed in accordance with Swiss data protection standards, reflecting our commitment to confidentiality and regulatory compliance in every jurisdiction we serve.
3. Personal Information Collected
We may collect identification data (name, salutation), contact details (email address, telephone number), professional information, travel preferences, payment-related details where applicable, and any further information voluntarily provided in the course of an enquiry or booking process.
This information enables us to understand your travel requirements, tailor our brokerage recommendations and coordinate logistics with the precision expected in private aviation.
Collection is always limited to what is necessary for the specific service requested, and we never request sensitive personal data beyond what is operationally required.
4. Information Submitted Through Contact Forms
Information submitted through online contact forms is transmitted securely and used exclusively to respond to the enquiry, prepare tailored proposals and maintain related correspondence.
We treat every form submission as confidential correspondence and ensure that only authorised personnel have access to the details provided.
5. Flight Request Information
When requesting a Private Jet Charter or Empty Leg Flight, we collect routing details, preferred dates and times, passenger counts, aircraft category preferences and any specific service requirements. This information is shared with selected aviation partners solely to source and confirm suitable options.
Flight request data allows us to identify the most appropriate aircraft, crew and handling arrangements while respecting your schedule and preferences.
All shared data is transmitted through secure channels and only disclosed to vetted operators directly involved in fulfilling your itinerary.
6. Communications and Email Correspondence
Email exchanges, WhatsApp messages and other communications are retained for service continuity, contractual documentation and regulatory compliance.
Every communication is handled with strict confidentiality and stored within our secure infrastructure to preserve the privacy of our distinguished clientele.
We do not use communication content for marketing purposes without explicit consent, nor do we share message transcripts with unrelated third parties.
7. Technical Data Collection
Our servers automatically log technical information such as IP address, browser type, device identifiers, referring URL and timestamps. This data supports security monitoring, fraud prevention and aggregated performance analysis.
Technical logs are retained only for the periods necessary to maintain platform integrity and are anonymised where possible to protect individual identification.
This information is never used to track individual behaviour for profiling or advertising purposes and is handled exclusively by our internal technical team.
8. Cookies and Tracking Technologies
The website uses cookies and similar technologies as described in our Cookie Policy. Users may accept, reject or customise non-essential cookies through the consent banner.
Essential cookies ensure the secure and functional operation of the website, while optional cookies help us refine the user experience without compromising personal privacy.
You retain full control over your cookie preferences and may adjust or withdraw your choices at any time through the cookie settings panel.
9. Analytics Services
Where enabled, analytics services process pseudonymised usage data to help us understand traffic patterns and improve the quality of our digital services. Such processing is conducted only with valid consent where required.
Analytics insights are used exclusively for internal optimisation and never sold or transferred to external advertisers or data brokers.
10. Purpose of Data Processing
Personal information is processed to respond to enquiries, deliver Private Jet Charter and Empty Leg Flight brokerage services, manage client relationships, fulfil legal obligations, secure our systems and improve the overall user experience.
Every processing activity is directly linked to a legitimate business purpose and is conducted with the discretion and professionalism befitting a premium aviation brokerage.
We do not process data for purposes unrelated to the delivery of our services or the maintenance of our platform without obtaining your explicit consent.
11. Legal Basis for Processing
Processing is carried out on the basis of contractual necessity, the legitimate interests of ICON JETSET, compliance with legal obligations and, where applicable, the consent of the data subject.
We assess each processing activity against applicable Swiss and European data protection standards to ensure lawful, fair and transparent handling of your information.
12. Data Sharing with Aviation Partners
To arrange flights, certain personal information may be shared with selected operators, handling agents and service providers within our global aviation network. Such partners are required to maintain appropriate confidentiality and data protection standards.
ICON JETSET acts as a private aviation brokerage and shares necessary information only with trusted aviation partners for the purpose of providing requested services.
Each partner is vetted for operational excellence and data security, and all data transfers are governed by contractual confidentiality obligations that meet or exceed industry norms.
13. International Data Transfers
Given the international nature of private aviation, personal data may be transferred to jurisdictions outside Switzerland or the European Economic Area. Such transfers are conducted with appropriate safeguards in accordance with applicable law.
Where data crosses borders, we rely on recognised transfer mechanisms such as Standard Contractual Clauses or adequacy decisions to maintain the same level of protection afforded under Swiss and EU data protection frameworks.
Our global operations are designed to ensure that your information remains secure regardless of the destination country.
14. Data Retention
Personal information is retained only for the period necessary to fulfil the purposes described in this Policy, to comply with applicable retention obligations and to defend potential legal claims.
Once the retention period expires, data is securely deleted or anonymised in accordance with our documented retention schedule and industry best practices.
We regularly review our data holdings to ensure that outdated or unnecessary information is removed promptly and responsibly.
15. Data Security
ICON JETSET implements appropriate technical and organisational measures, including encrypted transmission, access controls and regular review of security practices, to protect personal data against unauthorised access, loss or disclosure.
Our security infrastructure is designed to the standards expected by clients in the private aviation sector, incorporating layered defences and continuous monitoring.
Access to client data is restricted to personnel with a genuine operational need, and all staff are bound by strict confidentiality obligations.
16. User Rights
Subject to applicable law, individuals have the right to access, rectify, erase, restrict or object to the processing of their personal data, as well as the right to data portability and the right to withdraw previously granted consent.
We honour these rights promptly and transparently, recognising that control over personal information is a fundamental expectation of our clientele.
Should you wish to exercise any of these rights, our advisory team is available to guide you through the process with discretion and efficiency.
17. Requests for Access or Deletion
Requests may be submitted in writing to info@iconjetset.com. We may require reasonable verification of identity prior to processing such requests.
We aim to respond to all access and deletion requests within the timeframes prescribed by Swiss data protection law, typically within 30 days of receipt.
Should a request be complex or require additional verification, we will inform you promptly and keep you updated throughout the process.
18. Third-Party Services
Certain functions may rely on trusted third-party providers (e.g. hosting, communications, analytics). These providers process data only on documented instructions and in accordance with applicable data protection laws.
We select providers based on their commitment to security, reliability and regulatory compliance, and we monitor their adherence to our data protection expectations on an ongoing basis.
19. External Links
The website may contain links to third-party websites. ICON JETSET is not responsible for the privacy practices or content of such external sites.
We encourage users to review the privacy policies of any external sites before submitting personal information through those platforms.
20. Children's Privacy
Our services are directed exclusively to adult clientele. We do not knowingly collect personal information from individuals under the age of 18.
If we become aware that information from a minor has been submitted, we will take immediate steps to delete the data and discontinue any related correspondence.
21. Changes to this Privacy Policy
This Privacy Policy may be updated periodically to reflect regulatory, operational or technological developments. The most current version is always available on this page.
Material changes will be communicated clearly, and we encourage you to review this Policy regularly to remain informed about how we protect your information.
22. Contact Information
For any question relating to privacy or data protection, please contact info@iconjetset.com.
Our team is committed to addressing your concerns with the same level of attentiveness and discretion that defines our private aviation brokerage services.